Order Process | Additional Services
» Phase I. Design Development Services
- Meet with architect and client to review the project Program and schematic design with respect to the furniture requirements.
- Meet with architect and client to evaluate and assist with workstation standard development.
- Assist in the selection of new furniture.
- Provide fabric and finish information.
- Meet as required to identify special furniture requirements.
- Supply manufacturer literature and product samples as required.
- Review the use of existing furniture.
- Review financing option for leasing and/or buying alternative.
- Assist in the preparation and documentation of a preliminary furniture budget based on the objectives set for the project.
- Work with manufacturers and service providers to secure the best pricing for your project.
- If a site survey is required, we will document, evaluate and inventory existing furniture planned for potential relocation to the new facility. This will be considered an additional service and will be compensated on an hourly basis according to the extent of the scope.
- Develop a preliminary schedule identifying critical manufacturer lead times and critical dates for decisions.
» Phase II. Planning, Specification and Documentation Services
- Obtain CAD generated base building backgrounds from architect and client in order to generate a preliminary furniture plan.
- Select, present or assist with preliminary product selection.
- Check furniture specifications against manufacturer’s catalog numbers and descriptions in order to develop a preliminary specification package.
- Generate a preliminary furniture plan with symbols and legends locating each item in the space.
- Generate a preliminary bill of materials/furniture specification quotation itemizing quantities and pricing information.
- Review the preliminary furniture plans with architect and client to coordinate electrical, voice and data locations as designated on the architectural plans.
- Review the revised preliminary plans and specification with architect and client.
- Review manufacturer’s current production schedules and availability of specified COM’s.
- Review fabric requirements on large quantities and items with special patterned fabrics.
- Generate a final furniture specification quotation.
- Send final package to architect and client for review and approval.
- Obtain signature and required deposit for order entry.
- Generate final detailed furniture Installation plan, based on approval of the preliminary plan.
- Attend construction meetings
- Review the preliminary furniture specification quotation with architect and client to confirm that specified quantities, sizes and configurations correspond with the preliminary furniture plan.
- Revise the preliminary plans and specifications as required.
» Phase III: Order Entry and Procurement Services
- Create Purchase Orders for the acquisition of specified product.
- Generate a weekly product-tracking log for review at regular team meeting with architect and client.
- Identify project challenges and develop mutually agreed proactive solutions.
- Review all product acknowledgments for accuracy and confirm against original order.
- Confirm and monitor all product-shipping dates.
- Submit product samples and shop drawings for review and approval.
- Monitor shipment and receipt of COM fabrics to designated manufacturers.
- Create, and update weekly, the Project Status Report with information regarding product ordered,
acknowledged ship date, and projected installation date.
- Coordinate trucking schedules.
- Supervise receiving and inspection of product.
- Process freight claims.
- Warehouse product until installation up until 30 days at no additional charge.
» Phase IV: Delivery and Installation Services
- Create Purchase Orders for the acquisition of specified product.
- Generate a weekly product-tracking log for review at regular team meeting with architect and client.
- Identify project challenges and develop mutually agreed proactive solutions.
- Review all product acknowledgments for accuracy and confirm against original order.
- Confirm and monitor all product-shipping dates.
- Submit product samples and shop drawings for review and approval.
- Monitor shipment and receipt of COM fabrics to designated manufacturers.
- Create, and update weekly, the Project Status Report with information regarding product ordered, acknowledged ship date, and projected installation date.
- Coordinate trucking schedules.
- Supervise receiving and inspection of product.
- Process freight claims.
- Warehouse product until installation up until 30 days at no additional charge.